Generations Cleaning
Inside Sales Representative
Whitby, Ontario•Full-time
CA$22 - CA$25 hourly
CA$22 - CA$25 hourly
About the Job
Inside Sales Representative – Building Services
GCBS Group is looking for a dedicated, energetic, and results-driven Inside Sales Representative to join our growing Building Services division.
This is a high-volume outbound sales role focused on connecting with commercial businesses, identifying opportunities, and booking qualified meetings for our Outside Sales Team.
If you are confident on the phone, motivated by targets, persistent, and enjoy opening doors with new potential clients, we want to hear from you.
About GCBS Group:
GCBS Group provides professional building and property services to commercial clients across the GTA and surrounding areas. Our Building Services division supports businesses and properties with a range of facility maintenance, repair, and improvement services.
We are continuing to grow our commercial client base and are looking for an Inside Sales Representative who can help create new opportunities for our Outside Sales Team.
The Role:
As an Inside Sales Representative, your primary responsibility will be outbound prospecting and appointment setting.
You will research and contact prospective commercial clients, connect with key decision-makers, introduce GCBS Group's Building Services capabilities, identify potential needs, and book qualified meetings for our Outside Sales Representatives.
This position requires someone who is comfortable making a high volume of calls and understands that consistency, persistence, and strong communication are key to success.
Key Responsibilities:
- Make 300+ outbound prospecting calls per week.
- Book a target of 8–10 qualified sales meetings per week for the Outside Sales Team.
- Prospect commercial businesses and properties throughout our target markets.
- Connect with key decision-makers, including Property Managers, Facility Managers, Operations Managers, Building Managers, and business owners.
- Introduce GCBS Group and our Building Services capabilities.
- Ask effective qualifying questions to identify current needs, upcoming projects, service issues, and potential opportunities.
- Build and maintain a consistent pipeline of prospective clients.
- Follow up with leads and prospects to secure meetings.
- Maintain accurate records of calls, contacts, follow-ups, and meetings in the company CRM.
- Coordinate with Outside Sales Representatives to ensure meetings are properly qualified and handed off.
- Meet weekly activity and appointment-setting targets.
- Develop a strong understanding of GCBS Group's services and ideal commercial client profile.
Who We're Looking For
The ideal candidate is:
- High-energy, motivated, and competitive.
- Confident and professional on the phone.
- Comfortable making a high volume of outbound cold calls.
- Persistent and able to handle rejection without losing momentum.
- Goal-oriented and motivated by measurable targets.
- Organized and able to manage a large prospecting pipeline.
- A strong verbal communicator who can build rapport quickly.
- Comfortable speaking with senior business and property decision-makers.
- Reliable, consistent, and accountable for weekly performance.
- Able to work independently while collaborating closely with the sales team.
Previous experience in inside sales, outbound calling, appointment setting, business development, lead generation, commercial services, construction, property management, or facility services is considered an asset.
Performance Expectations
Success in this role will be measured primarily through:
- 300+ outbound calls per week.
- 8–10 qualified meetings booked per week.
- Quality of meetings and opportunities generated.
- Consistent prospect follow-up.
- Accurate CRM activity and pipeline management.
Target Market
This is a B2B commercial sales position. Prospecting will focus on organizations and properties that may require ongoing or project-based building services, including:
- Commercial and industrial properties.
- Warehouses and distribution facilities.
- Office buildings.
- Property management companies.
- Condominium corporations and management firms.
- Retail and commercial facilities.
- Manufacturing facilities.
- Other commercial property owners and operators.
Why Join GCBS Group?
This is an opportunity to join a growing building services division and play a direct role in developing new business. You will work closely with an experienced Outside Sales Team, with your focus being on what you do best: creating conversations, identifying opportunities, and getting meetings on the calendar.
We're looking for someone who brings energy to the phone every day, enjoys chasing targets, and wants to contribute to the continued growth of GCBS Group.